By accessing or interacting with Mubarak Travels’ services, including our website, social media pages, and advertisements on Meta platforms (such as Facebook, Instagram, or WhatsApp), you agree to these Terms and Conditions.
1. Definitions
•“Company” refers to Mubarak Travels, its employees, agents, and affiliates.
•“Service” refers to travel, Hajj, Umrah packages, and related services offered by Mubarak Travels.
•“You” refers to any user, client, or individual utilizing our services.
•“Meta Platforms” includes Facebook, Instagram, WhatsApp, and any other services provided by Meta Platforms, Inc.
2. Compliance with Meta’s Terms
1.By interacting with our content on Meta platforms, you also agree to abide by Meta’s Terms of Service and Advertising Policies.
2.Mubarak Travels will not use Meta platforms to collect or share your personal data without your explicit consent.
3. Use of Our Services
1.Eligibility: You must be 18 years or older and capable of entering into legally binding agreements to use our services.
2.Accuracy of Information: You agree to provide accurate and complete information. We are not responsible for issues arising from inaccurate information provided by you.
3.Prohibited Behavior:
•You must not use our services or Meta platforms for illegal activities, harassment, or spamming.
•You must not misrepresent yourself while interacting with us.
4. Data Collection and Privacy
1.Mubarak Travels collects data solely for the purpose of providing services (e.g., travel bookings, customer support). For more details, see our Privacy Policy.
2.When interacting with our advertisements or content on Meta platforms, the following applies:
•Meta may collect data about your interactions based on its Data Policy.
•Mubarak Travels does not share your data with third parties without consent unless required by law.
3.You have the right to opt-out of targeted advertisements or request deletion of personal data shared with us.
5. Booking and Payment
1.Booking Confirmation: Bookings are confirmed after the submission of required documents and full payment.
2.Payment Options: Payments can be made via bank transfer, credit/debit cards, or methods specified on our website or social media.
3.Refund Policy: Refunds are subject to our cancellation policy. Administrative fees may apply.
6. Third-Party Services and Liability
1.Mubarak Travels relies on third parties (e.g., airlines, hotels) to deliver parts of our packages. We are not responsible for delays, cancellations, or disruptions caused by these third parties.
2.Meta Disclaimer: Any issues related to your experience on Meta platforms must be addressed to Meta, as Mubarak Travels is not responsible for the operations of Meta’s platforms.
7. Communication
1.WhatsApp Integration: By contacting us on WhatsApp, you agree to WhatsApp’s Terms of Service and allow us to respond to your queries or provide updates.
2.Email and SMS Communication: By providing your contact details, you agree to receive service-related communications. You can opt-out anytime.
3.Consent for Ads Interaction: By interacting with our ads on Meta platforms, you agree that we may contact you for further details, based on the information you provide.
8. Intellectual Property
1.All content, logos, and material published by Mubarak Travels on Meta platforms and our website are the intellectual property of Mubarak Travels. Unauthorized use is prohibited.
2.Content shared or commented on by users on Meta platforms remains the property of the user, subject to Meta’s terms.
9. Limitation of Liability
1.Mubarak Travels is not liable for:
•Disruptions caused by third parties (e.g., airlines, Meta platform outages).
•Loss of personal belongings during travel.
2.Our liability is limited to the amount paid for the specific service.
10. Dispute Resolution
1.Governing Law: These Terms are governed by the laws of India.
2.Arbitration: Any disputes will be resolved through arbitration in Hyderabad, Telangana.
11. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions. Updates will be posted on our website, and continued use of our services signifies acceptance of the changes.
12. Contact Us
If you have any questions or concerns, contact us:
•Email: info@mubaraktravels.com
•Phone: 7675081119
•Website: mubaraktravels.com
Meta Compliance Notes
•Mubarak Travels will not use Meta tools to misrepresent services or make exaggerated claims.
•We ensure transparency in data collection and advertising practices, as per Meta’s guidelines.
•Any sponsored posts or advertisements will include clear disclaimers and comply with Meta’s advertising policies.